DELTA Business Communication Skills
Описание книги
DELIIA Publishing
39 Alexandra Road
Addlestone
Surrey I(T1 5 2PQ
llnited I(ingdom
@ DELTA I’ublishing 2004
All rights rescrved. No reproduction, copy or
transmission of this publication may be made
without written permission from the publishers
or in accordance with the provisions of the
Copyright, Designs and Patents Act I 98 8.
or under the terms of any licence permitting
copying issued by the Copyright Lioensing
Agency, 90 Tottenham Court Road,
London W1P 9HE.
PHOTOCOPIABLE
Pages 56-58 may be photocopied for
use in class but may not be sold or
distributed separately or included in any
other publication lbr sale or distribution.
First published 2004
Critically read by Anne Lar,r,s and
Sarah Baldy{iihnapfel
Edited by Catriona Watson-Brown
Designed by Caroline Johnston
Illustrations and cover design by Peter Bushell
Picture research by Emma Bree
Printed by Halstan & Co, Amersham
P lrc to a cknowle dg ement s
Cover: DigitalVision
Page 1 3: DigitalVision
Page 20: Brand X/Alamy
Page 27 : Imagesource/AIam5,
Page 36: DigitalVision
Page 12: DigitalVision
Page 44: Photodisc/Creatas
Page 49:DigitalVision
ISRN Book 1-900783-81-9
cD 1-900783-87-8