I started compiling these expressions when a student asked me for a list of
“phrases to say” in different business situations. He had gone through a few
English courses and felt that teachers had always taught him the same
functions. “I‟ve learnt how to ask someone to open a window several
times,” he commented, “but no one has told me what to say when I have to
give bad news.”
250 Ways to Say It in Business English is for people who want a quick
guide on what to say in common situations. Five examples have been
written for each function to give readers the opportunity to find the phrase
that suits their needs best.
The last thirty-three examples refer exclusively to telephoning. Language
learners might consider printing and keeping the list near the phone so they
can browse through it when they know an international call is coming.
All in all, a choice of one thousand two hundred and fifty phrases that, I
hope, can help you speak business English more effectively.